We are now 4 hours into day 9 of the power outage. Patience is wearing thin among tenants who have been unable to work for over an entire week. Duke Energy called at 11:00 AM this morning and stated they would be out within an hour to access and fix the problem. That of course, was 5.5 hours ago. No Duke truck has been here.

Allow me to show you what needed to be done to fix our building, so you can understand the complexity of this issue and why it hasn't been fixed.

This is our one good phase of power to the building:
Power Phase 1 - Good Fuse

These are the two bad phases of power:
Power Phase 2 & 3 - Bad Fuse

Literally, all that needs to happen is those long white fuses need to be pushed back into place to form the pretty triangle you see in photo one. That's it.

Now you know why we haven't had power for 196 hours.